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![]() If you cannot ping one from the other, then something on the network or computer is preventing communication that way. If the printer is not being detected on the network, try pinging the printer from the computer, and pinging the computer from the printer. ![]() To ensure you're using the correct drivers, please confirm the specific model number on the printer itself. While they will continue to be supported on existing operating systems, they may not receive updates for newer operating systems. does not sell an "MF8300C" model we do have the MF8350Cdn and MF8380Cdw, which have both reached the End of Service Life. The forums are not intended for access to Canon technical support in a timely manner. The Canon Community forums are intended to allow users to help each other out, and to search for other similar experiences to see if their solutions might apply.
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